17 Results Found
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
DND receives foundational ready-to-apply project management knowledge and skills to meet mandated requirements.
Director of Professional Services, Russ Renfro was sold on our "willingness to work with me and my team, and to customize the training content so that it was Sabre Airline Solutions specific, while still remaining PMI-based. For us, it was really finding a company that would partner with us."
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
ISC needed training specific to the responsibilities for foundational project management and training to help build camaraderie among project managers and engagement managers.
International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.
Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.
By implementing SharePoint, a worldwide gas corporation sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Customized Microsoft Certification Training Increases Help Desk Efficiency. Read out case study with Teleperformance's experience with GK.
The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.
International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.
International oil company needed to train 80,000+ end-users and 4,000 IT support personnel. These professionals were located at more than 1,300 locations in over 100 countries. There wasn't a corporate learning and development office. Each office site, or regional operating unit, made its own training decisions.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a U.S. Navy ship.