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We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.