Case Studies

The leadership development program has become an integral component of how the organization equips their people managers with the skills necessary to excel.

Experts worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.

Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.

An International Consulting Firm Achieves Its Cisco Multinational Certification in the European Theatre. Staff consultant case study by Global Knowledge training.

Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.

In this Case Study, learn how customized network security training helps prevent hacker attacks. Learn more about the situations, solution and results.

We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.

A financial holding company strengthens its competitive edge by providing responsive, reliable client services. Assessment study by Global Knowledge.

Training for managing and planning mandated certifications. Global Knowledge helped increase U.S. Air Force compliancy worldwide.

The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.

Director of Professional Services, Russ Renfro was sold on our "willingness to work with me and my team, and to customize the training content so that it was Sabre Airline Solutions specific, while still remaining PMI-based. For us, it was really finding a company that would partner with us."

Failure to meet the certification provisions could expose individuals to loss of position and agencies could possibly lose funding by the U.S. Congress.

International oil company needed to train 80,000+ end-users and 4,000 IT support personnel. These professionals were located at more than 1,300 locations in over 100 countries. There wasn't a corporate learning and development office. Each office site, or regional operating unit, made its own training decisions.

Learn how a company stopped losing employees to competitors by using a customized program to help motivate, train, and retain the right employees.

We efficiently instructed forces on deployment without weakening training regimens. It was critical to be proficient in setting up and maintaining the TACLAN.

Learn how a customized training plan helps shorten downtime and improve customer service. Needs Analysis case study by Global Knowledge training.

Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.

Our remote lab solution was flexible enough so that it could be modified to the client's wishes without compromising security. The pod-based structure allowed for scalability.

New hire training program delivers pass rates and knowledge retention for highly technical training for a young and Intelligent workforce.

We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.

Customized Microsoft Certification Training Increases Help Desk Efficiency. Read out case study with Teleperformance's experience with GK.

Big data is changing industries. A new application made possible by cloud computing, data is about patterns and trends and forward-looking business intelligence.

Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a U.S. Navy ship.

This brief explains how to use proven infrastructure and operations (I &O) standard changes as templates for continuous cloud deployment and DevOps.

A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.

This brief explores how IT leaders can use cloud computing safely and effectively.

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

This brief examines how having an effective whether-to-adopt decision process increases your chance of success when adopting cloud computing.

Understand cloud's strengths and weaknesses. Minimize adverse outcomes by understanding that cloud’s positive benefits come with risks.

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

Cloud service providers often tout staff reduction as a key benefit of cloud computing, but that can be misleading. We examine the impact on IT staffing.

We examine firm types and determine which ones should invest in cloud computing right now.

Cloud isn’t a technology — it’s a new business model powered by new technologies. Cloud sells IT infrastructure, platforms and applications as services.

IT leaders often make the mistake of assuming cloud is just another technology to implement, but cloud is a service model, not a technology.

By implementing SharePoint, a worldwide gas corporation sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.

Customer perception matters because customer quality of experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover and better morale.

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Global Technology Company partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.

Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.