11 Results Found
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
In this Case Study, learn how customized network security training helps prevent hacker attacks. Learn more about the situations, solution and results.
The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.
International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.
Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.