Case Studies

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.

The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover and better morale.

Our remote lab solution was flexible enough so that it could be modified to the client's wishes without compromising security. The pod-based structure allowed for scalability.

Experts worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers. Business transformation and sales training.

We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.

ISC needed training specific to the responsibilities for foundational project management and training to help build camaraderie among project managers and engagement managers.

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.