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Case Studies

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16 Results Found

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Assessment Services Help Customer Set the Stage for Business Transformation

Case Study | Dec. 05, 2011

Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.

Authorized Cisco® Training Develops Skills for University of Ottawa

Case Study | April 29, 2010

Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.

Business Analysis Enables Tech Giant to Stay Competitive

Case Study | May 27, 2015

Tech Giant needed to determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.

Consumer Foods Leader Overhauls Outdated IT Job Roles

Case Study | Sep. 17, 2015

Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency levels. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.

Customized Network Security Training Helps Prevent Hacker Attacks

Case Study | Dec. 05, 2011

In this Case Study, learn how customized network security training helps prevent hacker attacks. Learn more about the situations, solution and results.

Focused on Their No. 1 Asset, ManTech Accelerates Delivering Best-in-Class Solutions

Case Study | Feb. 05, 2019

Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.

How to Manage Public Cloud Security

Decision Brief | April 23, 2013

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

How to Use Social Media in IT Technical Support

Decision Brief | Jan. 13, 2015

Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity and reduce customer satisfaction.

Improved Project Management Supports Manufacturer's Growth

Case Study | July 20, 2015

Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.