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Case Studies

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17 Results Found

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Assessment Services Help Customer Set the Stage for Business Transformation

Case Study | Dec. 05, 2011

Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.

ITIL® Certification Helps Company Stay Competitive

Case Study | Dec. 05, 2011

We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.

How ITIL® Helps Cloud Computing

Decision Brief | April 23, 2013

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Blended Learning Program Enables Global Technology Company to Build and Maintain IBM Solutions Expertise

Case Study | Jan. 01, 2014

Global Technology Company partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.

Establishing Common ITIL® Language Helps Diversified Global Technology and Financial Services Company Increase Efficiency

Case Study | May 21, 2014

Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.

Large Financial Services Company Addresses Private Cloud Initiative with Customized IBM Skills-Building Solution

Case Study | May 22, 2014

Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.

How Humana Is Using Business Process Innovation to Deliver a Superb Customer Experience

Case Study | June 13, 2014

Humana needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners including on-demand training.

Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise

Case Study | June 24, 2014

Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.

Big Data and Analytics Training Enables U.S. Retailer to Keep Major Merger on Track

Case Study | Jan. 20, 2015

The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with two tailored courses each.