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Case Studies

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Customized, Global Training Solution Helps Transform Staff into Unified Communication Experts

Case Study | Dec. 06, 2011

The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.

Customized Program Helps to Motivate, Train, and Retain the Right Employees

Case Study | Feb. 21, 2012

Learn how a company stopped losing employees to competitors by using a customized program to help motivate, train, and retain the right employees.

Customized, On-Site Training Helps Technicians Learn an Upgraded Platform to Support 10,000 Satellite Offices

Case Study | Feb. 23, 2012

Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.