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Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
In this Case Study, learn how customized network security training helps prevent hacker attacks. Learn more about the situations, solution and results.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
We efficiently instructed forces on deployment without weakening training regimens. It was critical to be proficient in setting up and maintaining the TACLAN.
Learn how a customized training plan helps shorten downtime and improve customer service. Needs Analysis case study by Global Knowledge training.
Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.
New hire training program delivers pass rates and knowledge retention for highly technical training for a young and Intelligent workforce.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.