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Case Studies

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28 Results Found

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Custom Onboarding Program Empowers Faster ROI in Multi-OS Environment

Case Study | Nov. 23, 2015

International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.

Business Process Management Training Enables Chilean Bank to Capitalize on Greater Operational Efficiencies

Case Study | Nov. 20, 2015

See how business process process management training helped a Chile-based bank capitalize on operational efficiencies. Global Knowledge BPM training.

Custom Cognos Training Keeps Key Business Intelligence Projects on Track

Case Study | Nov. 20, 2015

Learn how Global Knowledge helped stop inexperienced IBM Cognos Business Intelligence users from reverting to legacy tools which threatened project completions.

Training Enables Mexico-Based Banking Giant to Convert to a Customer-Centric Model

Case Study | Nov. 20, 2015

Unify fragmented systems, train employees on technologies such as automated decision-making programs, application development, data management, IT best practices.

Hybrid Cloud Training Leads to Increase in Revenue-Producing Applications

Case Study | June 09, 2015

Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania, Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes

Focus on a Balanced Portfolio of Metrics for Cloud Computing

Decision Brief | April 08, 2015

Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.

Targeted Learning Paths Increase IBM Efficacy for Global Systems Integrators

Case Study | March 23, 2015

How to handle new hires without real-world experience. Targeted Learning Paths Increase IBM Efficacy for Global Systems Integrators. Mentoring case study.

Shifting Customer Preferences and Organizational Agility

Decision Brief | Feb. 12, 2015

Customer preferences today are all about being social while mobile. To remain competitive, businesses need to meet these new requirements with innovative and digitally personalized customer experiences.

Big Data and Analytics Training Enables U.S. Retailer to Keep Major Merger on Track

Case Study | Jan. 20, 2015

The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with two tailored courses each.

Tailored Training Preps New Hires to Maximize Revenue for Tech Giant

Case Study | Jan. 20, 2015

We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.