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Establishing Common ITIL language helps diversified Global Technology and Financial Services Company increase efficiency. Measurement/Evaluation case study, global knowledge training, global knowledge case studies.
This brief provides a simple test you can use to determine and improve your likelihood of success or failure. Its first goal is to stabilize service operations.
Before embarking on an ITIL cloud program, learn what is required for success with ITIL: governance, quality, maturity, organizational change and project management.
Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.
The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.