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International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.
The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with two tailored courses each.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a U.S. Navy ship.
Big data is changing industries. A new application made possible by cloud computing, data is about patterns and trends and forward-looking business intelligence.
New hire training program delivers pass rates and knowledge retention for highly technical training for a young and Intelligent workforce.
Learn how a customized training plan helps shorten downtime and improve customer service. Needs Analysis case study by Global Knowledge training.
Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.