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When an off-the shelf program simply will not meet your needs

Many of the most important skills that employees at any organization need are those that cannot be acquired through an off-the-shelf training program. That’s why Global Knowledge develops award-winning custom learning programs to meet your unique needs.


Address Mission-Critical Skills

Custom-developed learning programs address many mission-critical skills such as:

Operational skills - Procedures, business processes, organizational practices and job skills unique to your organization.

End-user application skills - End-user training for enterprise application implementations and software rollouts.

Compliance and regulatory - Regulatory, security, health and safety, and other company-mandated training programs.

Onboarding - Orientation and induction programs for new employees.

Product knowledge - Product and service knowledge development for sales, service and customer-facing employees.

Behavioural skills - Personal effectiveness programs designed for your specific needs.


For more than two decades, award-winning learning specialists at Global Knowledge have set the standard for custom learning solutions that provide results for hundreds of clients around the world.


Industry-Leading Instructional Design

Using industry-leading instructional design processes, our experts create powerful and creative programs for instructor-led delivery, interactive digital learning, social and informal learning, and live virtual delivery, as well as solutions that combine these approaches into powerful blended learning. We develop:

  • Digital learning.
  • Instructor-led programs.
  • Electronic performance support systems.
  • Collaborative learning solutions using social media environments.
  • Blended learning.
  • Workplace-based, on-the-job learning.
  • Job aids and performance guides.
  • Reference materials.


We develop content from scratch, migrate content from one delivery format to another and repurpose existing content. Improve individual and organizational performance with a custom learning program from Global Knowledge. Learn more about our custom digital learning approaches.