AMA2508: Improving Your Managerial Effectiveness

Learning Objectives

• Define Your Managerial Role as a Learning Leader
• Extend Your Adaptability
• Apply Strategies and Tools to Create a High-Performance Team
• Motivate People By Using the Intrinsic Motivation Approach
• Apply Coaching Methodologies
• Navigate Your Team Through Conflicts
• Assist Your Team Members in Their Professional and Personal Development

The Manager as Learning Leader—The Manager’s Style

• Determine Your Role as a Learning Leader
• Identify the Primary Behavioral Characteristics of Each Style
• Determine How Your Behavioral Style Influences the Actions of Others
• Plan Actions to Improve Personal and Group Effectiveness Using a Range of Behavioral Styles

Creating a High-Performance Team

• Determine the Difference Between a Team and a Group
• Apply Tools to Create High-Performance Teams
• Use Agreements to Improve a Team’s Health

The Manager as a Developer of People

• Explain the Connection Between a Learning Organization and the Development of Its Members
• Create a Team Environment That Encourages Learning and Development
• Apply Tools to Develop Your Team Members

The Transformational Coach

• Redefine the Role of Manager as a Learning Partner
• Contrast Transactional and Transformational Coaching
• Assess the Readiness of Your Work Environment for Effective Partnership Coaching
• Assess Your Current Coaching Competencies
• Apply Coaching Processes and Behaviors

Style and Motivation

• Determine the Key Values That Are Typical of Each Behavioral Style
• Select Motivators to Meet Individual Needs
• Apply an Intrinsic Motivational Approach
• Address Generational Differences

Managing Conflict

• Assess Your Personal Preferences for Dealing with Conflict
• Identify Five Primary Modes for Managing Conflict
• Apply the Most Effective Approach Based on the Conflict Situation

Management Simulations

• Apply Seminar Topics in an Integrated Way
• Apply Seminar Topics to Address Real-Life Team Situations
• Navigate Team Dynamics