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CMNO - Certified Meraki Networking Operator

New – The goal of CMNO is to equip students with the foundational knowledge and skills to operate and troubleshoot Cisco Meraki solutions. It will also prepare students to sit and pass the CMNO exam.

GK# 100125

Course Overview

Receive a free Meraki MX64W cloud managed security appliance device with a 3-year enterprise license with this course.

EXCLUSIVE TO GLOBAL KNOWLEDGE - Terms and conditions apply. To be eligible for the promotion, you must be a certified Meraki Partner Engineer.

Click here for details

Global Knowledge Exclusive – We are the exclusive worldwide provider of Cisco Meraki CMNO training. For a limited time, we are offering CMNO at an introductory, reduced course price. Take advantage of this opportunity now!

CMNO is an online, one-day course lasting eight hours. In the first 6 hours of the course, participants are trained in core concepts in operating and troubleshooting the Cisco Meraki platform. The final two hours of the course include an open lab period and time for participants to take the online CMNO exam. The course format includes both trainer-presented content and virtual self-paced lab learning. The training should prepare attendees to take the CMNO certification exam by achieving the learning objectives described in the course outline. 

CMNO includes an in-class exam. You can achieve your CMNO certification during class.

Need CMNO training in Europe?  Click here to view our European CMNO training schedule.


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What You'll Learn


The training format supports the course objectives by providing a lab-based learning environment in which attendees can interact directly with the Cisco Meraki platform. Approximately 50% of the course is trainer-led and 50% is self-paced.

  • Instructor-Led Content: Your instructor will introduce core operating and troubleshooting concepts of the full Cisco Meraki portfolio through presentations and live demos.
  • Self-Paced Lab Content: The CMNO training labs support and reinforce the instructor delivered content and provide additional insights into the capabilities and functionality of the Cisco Meraki platform.
  • CMNO Exam: At the end of the training, all participants have the opportunity to take a 45-minute, 20 question assessment. Successful passing of the exam culminates in achieving the Cisco Meraki CMNO certification.


Viewing outline for:

Virtual Classroom Live Outline

Cloud Architecture

Describe out-of-band control plane

  • M-tunnel, management/control plane

Describe cloud-based solution benefits

  • Security, scalability, reliability, future proofing
  • Common question, objections


Describe the Dashboard organizational structure

  • Account, organization, networks, licensing/inventory administration

Design proper Dashboard segmentation and permissions

  • Leveraging tags to manage and separate deployments
  • MSP portal

Describe licensing and co-termination

  • What a license includes, interacting with Meraki Support, warranty
  • Co-termination calculations, grace period

Describe and design a full Meraki network deployment workflow

  • Dashboard layout, navigation
  • Setting up organization and network dependencies
  • Claiming devices, claiming licenses, building configurations, managing devices

Product Features and Services

Security appliance platform (MX)

  • Configure Auto-VPN
  • Design and configure traffic shaping
  • Design and configure SD-WAN
  • Configure content filtering rules
  • Configure AMP and ISP/IPS

Switching platform (MS)

  • Configure MS switches using virtual stacking and flex tables
  • Configure L3 routing using OSPF

WLAN platform (MR)

  • Design and configure traffic shaping
  • Configure multiple SSIDs
  • Configure and securing guest wireless networks

Endpoint management platform (SM)

  • Configuring management profiles
  • Describe the various MDM live tools

Security cameras platform (MV)

  • Configure recording retention/storage
  • Configure video wall

Operation and Troubleshooting

Describe and troubleshoot using visibility and monitoring tools

  • Topology
  • Local status page
  • Status indicators (LEDs, Dashboard UI elements)
  • Event logs, change logs
  • Summary reports

Configure firmware upgrades

  • Managing and auditing

Describe and configure a scalable network using automation tools

  • Meraki APIs
  • Managing large deployments with templates

Configure and troubleshoot networks using live troubleshooting tools

  • Cloud configuration to device sync
  • Real-time tools including packet capture, cable test, cycle port, ping
  • Troubleshoot application performance issues using Meraki Insight

Describe and troubleshoot through engaging Meraki Support

  • Best practices


Viewing labs for:

Virtual Classroom Live Labs

  • Section 1: Cloud & Dashboard
  • Lab Period #1
  • Section 2: Products & Administration
  • Lab Period #2
  • Operating & Troubleshooting
  • Lab Period #3
  • Open Lab Period, Certification Exam Opens



CMNO is technical networking course. Interested individuals should have CCNA Routing and Switching or equivalent networking knowledge.

Who Should Attend


This course is designed for students that wish to gain a foundational knowledge of Cisco Meraki solutions and pursue the CMNO - Certified Meraki Networking Operator certification.

Course Delivery

This course is available in the following formats:

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.