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Microsoft Outlook 2010 - Level 2 & 3 / Advanced

Learn to create and manage folders, use rules and alerts, customize and set advanced Outlook options, and work with Outlook Forms.

GK# 6668

Course Overview


Students will learn to create and manage folders, use rules and alerts, customize and set advanced Outlook options, and work with Outlook Forms.


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What You'll Learn


Upon completion of the course, participants will be able to accomplish the following: 

  • Create and Manage Folders
  • Use Rules and Alerts
  • Customize and Set Advanced Outlook Options
  • Work with Outlook Forms


Viewing outline for:

Classroom Live Outline

Explore the User Interface (If Required for Upgrade Students)

Backstage View
Ribbon Overview
Mini Toolbar
Status Bar
Shortcut Key Tips
Contextual Tabs

Advanced Organizational Tools

Create, Delete, Rename, and Manage Outlook Folders
Move Messages to Folders
Use and Create Quick Steps
Use the Rules and Alerts Wizard
Create an Out of Office Message
Configure Junk Email Options
Create, Customize, and Use Search Folders
Use Instant Search

Advanced Email Features

Use the Format Text Ribbon
Use the Insert Ribbon
Set Mail Advanced Mail Options
Create and Use a Signature and Themes
Recall and Delay Messages
Use Voting Buttons
Conversation View
Clean Up Conversations

Advanced Contact Features

Use People Pane
Set Up and Use the Social Connector
Customize Contact Business Cards
Assign a Task to a Contact
Map the Geographical Location of a Contact
Forward a Contact
Sort and Filter Contacts
Set Contact Options
Use Contacts for a Mail Merge
Link Items to a Contact
Track Journal Entries and Contact Activities

Advanced Calendar Options

Customize the Calendar Screen
Add Holidays and Time Zones
Use and Customize Categories
Create a Recurring Appointment
Use the Schedule View
Schedule and Request Meetings
Share a Calendar
Use Calendar Overlay
Create Calendar Groups
Publish Calendar Online

Advanced Task Options

Assign Tasks
Track Assigned Tasks
Request a Status Report for Tasks

Data Management

Use Archive Folders
Manual and AutoArchive
Import and Export Information
Set Outlook Options
Use RSS Feeds

Use Outlook Forms

Create and Publish Custom Forms
Apply Custom Forms to Existing Items



An introductory course in Outlook, or equivalent working knowledge of the software.

Who Should Attend


This course is for people who are interested in advancing their Outlook 2010 skills.

Training Exclusives

This Office course comes with extended access to the following benefits:

  • Concept Training
  • ClipTraining Video Library
  • Free Refreshers
  • Online Course Content
Learn More >
Course Delivery

This course is available in the following formats:

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 1 day

Request this course in a different delivery format.