Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-800-268-7737 Other Contact Options

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:


VMware vSphere: Troubleshooting Workshop [V6.7]

This vSphere Troubleshooting workshop not only provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment but also helps prepare you for the VCP6.5-DCV exam.

GK# 6230

Course Overview


This five-day, hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, VMware vRealize® Log lnsight™, and other tools to analyze and solve problems.


Global Knowledge VMware VCP6.5-DCV Prep Kit:

The VMware VCP6.5-DCV Prep Kit includes:

  • Exam Voucher (2VO-622)
  • Second Exam Voucher for retakes
  • Kaplan IT Practice Test (2VO-622)
  • Exam Objectives Guide 


A $600 Value!


  • Delivery Format:
  • Date:
  • Location:
  • Access Period:


What You'll Learn


By the end of the course, you should be able to meet the following objectives:

Use vSphere Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment

Introduce troubleshooting principles and procedures

Use VMware vSphere® Command-Line Interface to diagnose and resolve problems in the vSphere environment

Troubleshoot networking problems and recover from these problems

Analyze storage failure scenarios and resolve the problems

Troubleshoot vSphere cluster failure scenarios and analyze possible causes

Diagnose common VMware vSphere® High Availability problems and provide solutions

Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®), and improve resource use (VMware vSphere® Distributed Resource Scheduler™)

Troubleshoot VMware vCenter Server® problems

Identify VMware ESXi™ host problems, analyze failure scenarios, and correct them

Troubleshoot faulty virtual machines, including installation problems, snapshot problems, and connection problems


Viewing outline for:

Classroom Live Outline

1 Course Introduction

Introductions and course logistics

Course objectives


2 Introduction to Troubleshooting

Identify the effects of a system problem

Define the scope of troubleshooting

Use a structured approach

Discuss the principles of troubleshooting

Follow a logical troubleshooting procedure

Examine examples of troubleshooting


3 Troubleshooting Tools

Use command-line tools to identify and troubleshoot problems

Use vSphere CLI

Find and interpret important log files

Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis


4 Networking

Identify the symptoms of network-related problems

Analyze and resolve standard switch and distributed switch problems

Analyze virtual machine connectivity problems and fix them

Examine common management network connectivity problems and restore configurations

Identify and prevent potential problems


5 Storage

Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems

Analyze storage-related logs

Analyze hardware malfunction and software misconfiguration scenarios

Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)  Analyze possible causes, recover from faulty conditions, and restore storage visibility


6 vSphere Clusters 

Identify and recover from problems related to vSphere HA

Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations  Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use  Examine vSphere cluster failure scenarios and possible solutions


7 Virtual Machines

Analyze and resolve common virtual machine snapshot problems

Identify possible causes and resolve virtual machine power-on problems

Troubleshoot virtual machine connection state problems

Resolve problems seen during VMware Tools™ installations

Examine failure scenarios and provide solutions


8 vCenter Server and ESXi

Describe the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x

Identify and resolve authentication problems

Troubleshoot VMware Certificate Authority and certificate problems

Analyze and fix problems with vCenter Server services

Analyze and fix vCenter Server database problems

Identify VMware vCenter Server® High Availability problems

Examine ESXi host and vCenter Server failure scenarios and resolve the problems



This course requires completion of one of the following prerequisites:

VMware Certified Professional 6 – Data  Center Virtualization (VCP6-DCV)

VMware vSphere: Fast Track [V6.x]

VMware vSphere: Install, Configure, Manage [V6.x]

Equivalent knowledge and administration experience with ESXi and vCenter Server


Experience in working with a command-line interface is highly recommended, as is the completion of VMware vSphere: Optimize and Scale [V6.x].

Who Should Attend


System administrators

System integrators

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 5 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 5 day

Request this course in a different delivery format.