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CCNP Collaboration e-Camp

Prepare for the CCNP Collaboration certification exams.

GK# 5333

Course Overview

Cisco's CCNP Collaboration certification validates your advanced skills in designing, deploying, configuring and troubleshooting Cisco collaboration and unified communications applications, devices, and networks. Achieving CCNP Collaboration certification means you have the skills and ability to implement and maintain a collaboration and unified communications solution that is easy to use and provides a seamless user experience, increasing employee productivity and encouraging innovation in your organization. 

This course helps you prepare for the Cisco Certified Network Professional Collaboration (CCNP Security) certification exams. We provide in-depth coverage of Cisco topics covered in CIPTV1, CIPTV2, CTCOLLAB, and CAPPS. 

You will receive in your e-Camp: 

  • CIPTV1 Self-Paced e-Learning
  • CIPTV2 Self-Paced e-Learning
  • CTCOLLAB Self-Paced e-Learning
  • CAPPS Self-Paced e-Learning
  • Access to virtual labs

Delivery Format Options

  • Self-Paced

    Self-Paced

    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.

    From

    $6750 CAD

    1 session

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

CIPTV1:

  • How the CUCM administrative and service GUIs work
  • Activate, start, and stop CUCM services
  • Configure base CUCM components, such as date time groups, device pools, Call Manager groups, and other common elements
  • Add and delete phones manually and using auto registration
  • Add users, assign them capabilities, and associate them with phones
  • LDAP Integration including LDAP synchronization and LDAP authentication
  • LDAP attribute mapping and filters
  • Deploying IP Phone services
  • Configure phone features: Music on Hold (MOH) and phone services
  • Set up media resources to use for MOH and conferencing
  • Build a dial plan including route patterns, route lists, and route groups supporting both the NANP and variable-length dial plans
  • Deploy line/device Class of Service using partitions and calling search spaces for call blocking
  • Call hunting (hunt lists) and call queuing configuration
  • PSTN access methods, gateway vs. Cisco Unified Border Element (CUBE), and codec selection
  • PSTN access using MGCP gateways, including route lists, route groups, and digit manipulation
  • PSTN access using H.323 gateways including inbound and outbound dial peer selection
  • H.323 gateway digit manipulation, codec selection, and class of restriction
  • PSTN access using the CUBE and SIP trunks
  • CUBE and URI dialing
  • Media Resources including MOH, annunciators, and Media Termination Points (MTPs)
  • Hardware and software audio and video conference bridges
  • TelePresence MSE 800, TelePresence server, and TelePresence Conductor conferencing
  • Quality of Service (QoS) and bandwidth calculations
  • Best-Effort, IntServ, and DiffServ QoS models
  • QoS classification and marking
  • QoS policing and shaping 

CIPTV2:

  • Issues in multisite deployments and their solutions
  • Implement a variable-length on-net dial plan without globalization supporting multiple sites with overlapping extensions
  • Use v7, 8, and 9.1 features, including local route groups and global transformations
  • Transition to a globalized E.164 dial plan
  • Issues with globalization in the NANP
  • Implement a URI-based dial plan for multisite deployments
  • Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and CUCM Express
  • Implement CAC to manage calling and prevent oversubscription of the IP WAN
  • Implement enhanced locations call admission control
  • Implement mobility features such as CUCM device mobility and CUCM extension mobility
  • Explore the use of gatekeepers
  • Configure and implement solutions to reduce bandwidth requirements in the IP WAN
  • Implement Cisco VCS
  • Implement Cisco Expressway series
  • Implement users and endpoints in Cisco VCS Control
  • Interconnecting and integrating Cisco Unified Communications Manager and Cisco VCS
  • Implement a dial plan on Cisco VCS
  • Implement Unified Communications and Mobile Remote Access (MRA)
  • Implementing ILS
  • Implement Global Dial Plan Replication (GDPR)
  • Implementing Call Control Discovery and SAF

CTCOLLAB:

  • A systematic methodology to troubleshoot Cisco UC systems
  • Knowledge of tools and reports that help isolate UC system problems
  • Use troubleshooting and monitoring tools
  • Troubleshoot common gateway and endpoint registration issues
  • Troubleshoot CUCM availability issues
  • Investigate database replication issues
  • Troubleshoot LDAP integration issues
  • Diagnose and resolve a call setup issue
  • Troubleshoot Endpoint Registration
  • Troubleshoot VCS Control and VCS Expressway Availability Issues
  • Troubleshoot on-net multisite calling issues
  • Investigate off-net calling issues
  • Diagnose and resolve device mobility, extension mobility, and unified mobility issues
  • Troubleshoot TelePresence Management Suite Issues
  • Troubleshoot MTP issues
  • Troubleshoot transcoder issues
  • Troubleshoot issues with audio conferences
  • Troubleshoot issues with video conferences

CAPPS:

  • Integrate Cisco Unity Connection with CUCM
  • Unity Connection System Settings, Schedules, and Distribution Lists
  • Integrate Unity Connection with Microsoft Active Directory
  • Use Cisco Unity Connection Partitions and Search Spaces
  • Implement Cisco Unity Connection Call Management
  • Build an Audiotext Application Using the Opening Greeting, Interview, and Call Handlers
  • Configure Directory Call Handlers
  • Configure Cisco Unity Connection Users, Class of Service, and Roles
  • Set Up Message Notification
  • Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express
  • Integrate Cisco Unity Express with CUCM Express
  • Unity Express System Settings, Schedules, and Distribution Lists
  • Configure Cisco Unity Express Users and Class of Service
  • Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging
  • Configure the Cisco Unity Express AutoAttendant
  • VPIM
  • Cisco Unified Instant Messaging and Presence
  • Configure CUCM for IM&P Integration
  • Cisco Unified IM&P and How to implement Jabber
  • Configure Jabber Clients for IM&P and Desk Phone Control
  • Deploy IP Phone Messenger
  • Configure Unity Connection Integration with Call Manager
  • Troubleshoot Cisco Unified IM&P
  • Deploy Cisco Collaboration Systems
  • Configure and Deploy with Cisco Prime Collaboration
  • Deploy a Video Infrastructure
  • Deploy and Configure Cisco TMS
  • Deploy and Configure Cisco VCS
  • Deploy and Configure Cisco MediaSense

Prerequisites

  • Active CCNP Voice or CCNP Collaboration
  • At least one year of active Call Manager/Unified Communications Manager experience
  • Experience with SIP, H.323, and MGCP protocols
  • Basic understanding of video concepts inside unified communications

Who Needs To Attend

  • Network administrators and network engineers
  • CCNP Collaboration candidates
  • Systems engineers

Course Outline

Download Course Outline

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