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Business Outcome Engagement Program: Level 2

Take your outcome-based engagement program to the next level.

GK# 5450

Course Overview

The Business Outcome Engagement Program employs an architectural approach. It is designed to support technology professionals in a business led engagement rather than a technology led sale. The program is designed to enable service engineers (SEs) to identify customer needs and outcomes, engage with various stakeholders, support and add value to the business outcome focused engagement, aligning technical solutions to customer business needs. 

The level of the program will enable participants to:

  • Evolve an architectural view of the customer organization
  • Translate the advanced tools and models into technical requirements
  • Develop a comprehensive solution design to the customer business case presentation
  • Design the implementation roadmap and activities to ensure successful delivery of customer outcomes

Delivery Format Options

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.

    From

    $2195 CAD

    2 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

The Business Outcome Engagement Program employs an architectural approach. It is designed to support technology professionals in a business led engagement rather than a technology led sale. The program is designed to enable service engineers (SEs) to identify customer needs and outcomes, engage with various stakeholders, support and add value to the business outcome focused engagement, aligning technical solutions to customer business needs. 

The level of the program will enable you to: 

  • Evolve an architectural view of the customer organization
  • Translate the advanced tools and models into technical requirements
  • Develop a comprehensive solution design to the customer business case presentation
  • Design the implementation roadmap and activities to ensure successful delivery of customer outcomes

Follow-On Courses

Prerequisites

An understanding of developing technology solutions to meet customer requirements

Who Needs To Attend

  • Channel partner service engineers
  • Technical account managers
  • Technical architects

Course Outline

Download Course Outline