Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-800-268-7737 Other Contact Options

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:


Enabling and Managing Office 365 (M20347)

New – Learn how to plan, deploy, and operate Office 365.

GK# 3984 Vendor# M20347

$1245 - $2995 CAD

Enroll Request Group Training

Course Overview


In this course, you will learn to evaluate, plan, deploy, and operate Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. You will learn the skills required to set up and sustain an Office 365 tenant and users.

This course is also available in the On-Demand delivery format with digital Microsoft Official Courseware (dMOC). Click here to purchase.



  • Delivery Format:
  • Date:
  • Location:
  • Access Period:


What You'll Learn

  • Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment
  • Manage Office 365 users, groups, and licenses, and configure delegated administration
  • Plan and configure client connectivity to Office 365
  • Plan and configure directory synchronization between Azure AD and on-premises AD DS
  • Plan and implement the deployment of Office 365 ProPlus
  • Plan and manage Exchange Online recipients and permissions
  • Plan and configure Exchange Online services
  • Plan and implement the Skype for Business Online deployment
  • Plan and configure SharePoint Online
  • Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups
  • Plan and configure the integration between Office 365 and Azure RMS, and configure compliance features in Office 365
  • Monitor and review Office 365 services, and troubleshoot Office 365 issues
  • Plan and implement identity federation between on-premises AD DS and Azure AD


Viewing outline for:

Classroom Live Outline

1. Planning and Provisioning Microsoft Office 365

  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment

2. Managing Microsoft Office 365 Users and groups

  • Managing user accounts and licenses 
  • Managing passwords and authentication
  • Managing security groups in Office 365
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access

3. Configuring Client Connectivity to Microsoft Office 365

  • Planning for Office 365 clients 
  • Planning connectivity for Office 365 clients 
  • Configuring connectivity for Office 365 clients

4. Planning and Configuring Directory Synchronization

  • Planning and preparing for directory synchronization 
  • Implementing directory synchronization by using Azure Active Directory (AD) Connect
  • Managing Office 365 identities with directory synchronization

5. Planning and Deploying Office 2016 ProPlus

  • Overview of Office 365 ProPlus 
  • Planning and managing user-driven Office 365 ProPlus deployments
  • Planning and managing centralized deployments of Office 365 ProPlus
  • Office telemetry and reporting

6. Planning and Managing Exchange Online Recipients and Permissions

  • Overview of Exchange Online 
  • Managing Exchange Online recipients 
  • Planning and configuring Exchange Online permissions

7. Planning and Configuring Microsoft Exchange Online Services

  • Planning and configuring email flow in Office 365
  • Planning and configuring email protection in Office 365
  • Planning and configuring client access policies
  • Migrating to Exchange Online

8. Planning and Deploying Skype for Business Online

  • Planning and configuring Skype for Business Online service settings
  • Configuring Skype for Business Online users and client connectivity
  • Planning voice integration with Skype for Business Online

9. Planning and Configuring SharePoint Online

  • Configuring SharePoint Online services 
  • Planning and configuring SharePoint site collections 
  • Planning and configuring external user sharing

10. Planning and Configuring an Office 365 Collaboration Solution

  • Planning and managing Yammer Enterprise 
  • Planning and configuring OneDrive for Business 
  • Configuring Office 365 groups and Teams

11. Planning and Configuring security and compliance in Office 365

  • Overview of the compliance features in Office 365
  • Planning and configuring Azure Rights Management in Office 365
  • Managing the compliance features in Office 365

12. Monitoring and Troubleshooting Microsoft Office 365

  • Troubleshooting Office 365 
  • Monitoring Office 365 service health

13. Planning and Configuring Identity Federation

  • Understanding Identity federation 
  • Planning an Active Directory Federation Services (AD FS) with Office 365
  • Deploy AD FS for identity federation with Office 365
  • Planning and implementing hybrid solutions (Optional)


Viewing labs for:

Classroom Live Labs

Note: Given the dynamic nature of Microsoft cloud tools, you may experience changes in the interface that do not match up with courseware. Your Global Knowledge instructor will teach to the latest release, and guide you through the updates as needed.

Lab 1: Provisioning Office 365

  • Configuring an Office 365 tenant
  • Configuring a custom domain
  • Exploring the Office 365 administrator interfaces

Lab 2: Managing Office 365 Users and Passwords

  • Managing Office 365 users and licenses by using the Office 365 admin center
  • Managing Office 365 password policies

Lab 3: Managing Office 365 Groups and Administration

  • Managing Office 365 groups
  • Managing Office 365 users and groups by using Windows PowerShell
  • Configuring delegated administrators

Lab 4: Configuring Client Connectivity to Office 365

  • Configuring DNS records for Office 365 clients 
  • Running the Office 365 connectivity analyzer tools
  • Connecting Office 2016 clients

Lab 5: Planning and Configuring Directory Synchronization 

  • Preparing for directory synchronization
  • Configuring directory synchronization
  • Managing Active Directory users and groups

Lab 6: Deploying Office 365 ProPlus 

  • Preparing an Office 365 ProPlus managed installation
  • Managing user-driven Office 365 ProPlus installations
  • Managing Centralized Office 365 ProPlus installations

Lab 7: Managing Exchange Online Recipients and Permissions

  • Configuring Exchange Online recipients 
  • Configuring delegated administration

Lab 8: Configuring Message Transport in Exchange Online

Lab 9: Configuring Email Protection and Client Policies

  • Configuring email protection 
  • Configuring client access policies 

Lab 10: Deploying Skype for Business Online

  • Configuring Skype for Business Online organization settings 
  • Configuring Skype for Business Online user settings 
  • Configuring a Skype Meeting Broadcast

Lab 11: Configuring SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint Online site collection 
  • Configuring and verifying external user sharing

Lab 12: Planning and Configuring an Office 365 Collaboration Solution

  • Configuring a Yammer Enterprise
  • Configuring OneDrive for Business
  • Configuring Office 365 groups

Lab 13: Configuring Rights Management and Compliance

  • Configuring rights management in Office 365
  • Configuring compliance features

Lab 14: Monitoring and Troubleshooting Office 365

  • Monitoring Office 365
  • Monitoring service health and analyzing reports

Lab 15: Planning and Configuring Identity Federation

  • Deploying AD FS and Web Application 
  • Configuring federation with Office 365
  • Verifying single sign-on (SSO)


  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later.
  • A minimum of one year of experience working with AD DS.
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.

Who Should Attend

  • IT professionals who evaluate, plan, deploy, and operate Microsoft Office 365 services including its dependencies, requirements, and supporting technologies
  • Network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, integration with on-premise directory services, and compliance with service level agreements
  • This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346: Managing Office 365 Identities and Requirements and 70-347: Enabling Office 365 Services, to obtain the Microsoft Certified Solutions Associate (MCSA): Office 365 certification.

Vendor Credits


SATV Redemption

Redeeming your Microsoft Software Assurance Training Vouchers:

  • 5 Day SATV for a Classroom Live session
  • 5 Day SATV for a Virtual Classroom Live session
  • 2 Day SATV for an On-Demand session
Training Exclusives

This course comes with 12 months access to the following benefits:

  • Practice Labs
  • 24x7 Mentoring
  • Indexed Class Recordings
  • Unlimited Retakes
  • Digital Courseware
Find out more
Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 5 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 5 day


Train at your own pace with 24/7 access to courses that help you acquire must-have technology skills.

Duration: 23 hours

Request this course in a different delivery format.