This day and a quarter (nine-hour) course is designed for Sales Engineers responsible for Pre- and Post-Sales Support of Business Communications Manager (BCM). Through lecture, discussion, and a case study, you will learn how to determine the requirements needed to properly implement BCM. Topics include:
This course is taught at the BCM50 Rls. 3.0 level.
Note: A portion of this class illustrates the use of a stand-alone version of Nortel Networks Enterprise Configurator (EC) quotation and configuration tool, which is available at https://app8.nortel.com/ec/. Since we cover advanced features of a Business Communications Manager 50 system, you will need to know a little bit about BCM50 and we recommend that you have basic data and telephony skills. We also recommend that you have access to the BCM Handbook and to Nortel sales/marketing information on BCM50.
Train your entire team in a private, coordinated professional development session at the location of your choice.
Receive private training for teams online and in-person.
Request a date or location for this course.