Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-866-716-6688 Other Contact Options

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:


WCMX - Deploying Cisco Connected Mobile Experiences v2.0

Learn how location analytics works as well as the importance of proper AP placement and its impact on location accuracy.

GK# 3492

Course Overview


This course is designed to prepare you for the deployment process needed to make the Cisco Mobile Concierge services available to clients, as well as designing and implementing a billboard campaign to provide Layer 3 Mobile Concierge services. The updated WCMX course reflects the latest location and analytics services available through the Mobility Services Engine as well as the new GUI and capabilities introduced in the 10.0 through 10.2 code levels.

In this class, you will learn how location analytics works, the importance and impact of proper AP placement, and its impact on location accuracy. You will also learn the differences in three possible deployment models for location services, which include the impact on bandwidth at the LAN, WAN, and Internet levels of the deployments. You will learn about how making changes in the number of clients being located or changing the cell size in the new location services calculator impacts the achievable accuracy, bandwidth required and the load placed on the Cisco MSE. You will also learn about analytics deployment and the most common issues faced with this type of deployment, as well as where and what to look for to isolate the issue.

Note: Please bring a laptop computer with an Ethernet port as well as an internal wireless NIC, 802.11a/b/g/n. Access to the remote labs requires a browser that supports Java(R) and permissions to open RDP or encrypted (RDP443) RDP sessions. If your browser does not support Java, you will need administrator rights to the laptop to install software.


  • Delivery Format:
  • Date:
  • Location:
  • Access Period:


What You'll Learn

  • Utilize location capabilities while providing interactive useful mobile content
  • Utilize location services to obtain optimum positioning and tracking
  • Utilize analytics to provide meaningful data analysis and troubleshooting
  • Configure, administer, and manage interactive onboarding
  • How the WLC, PI, and the Cisco MSE work together for the use and configuration of Mobile Concierge and location analytics capabilities


Viewing outline for:

Classroom Live Outline

1. Cisco CMX Overview

  • Required Cisco CMX Components
  • Cisco CMX Capabilities
  • Basic Location Concepts

2. Onsite Visibility and Control

  • Effects of AP Placement on Achievable Accuracy
  • Examining the Impact of Client Behavior on
  • Location Capabilities
  • Cisco Client Location Methods
  • Cisco CMX Dimensioning Calculator

3. Onsite Analytics

  • Analysis Process
  • Analytics GUI
  • Zone Analysis
  • Site Analysis (Presence)
  • Reports

4. Interactive Onboarding

  • Implementing Cisco CMX Visitor Connect
  • Implementing Cisco CMX Facebook Wi-Fi


Viewing labs for:

Classroom Live Labs

Lab 1: Network Connectivity Verification

Lab 2: Using the CMX Dimensioning Calculator

Lab 3: Using CMX Analytics

Lab 4: Implementing Visitor Connect

Lab 5: Implementing Cisco FB Wi-Fi



Who Should Attend

  • Cisco channel partners
  • Cisco channel partner business development managers
  • Cisco channel partner account managers
  • Cisco network planners, managers, and administrators
  • Cisco TAC personnel
  • Cisco networking, field, technical marketing, and optimization engineers
  • Cisco project managers and Cisco product sales specialists

Vendor Credits


This course can be purchased with Cisco Learning Credits (CLCs).

Follow-On Courses

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 2 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 2 day

Request this course in a different delivery format.