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Maximizing your Emotional Intelligence

Exclusive – Enhance a leader's self-awareness while identifying strategies to manage their emotions and reactions to produce more positive outcomes.

GK# 4512

Course Overview


As the pace of change continues to accelerate and the business environment becomes more complex and uncertain, leaders frequently find themselves under pressure to make critical decisions often with little information and time—and to produce results. The way you react in these difficult situations has a direct impact on your team, relationships with colleagues, and business performance.

To increase success, improve your awareness of your natural tendencies and identify strategies to manage your emotions and reactions to consistently produce more positive outcomes.

This was a very well done course and will have immediate and long term usefulness in my daily work and personal life! Thank you.

Jason V. -
Director, Surplus Sales & Warehousing


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What You'll Learn

  • The challenges leaders are facing today
  • The definition of Emotional Intelligence (EI) and the importance of it in today's business environment
  • Personal strengths and development opportunities in relation to EI and your ability to succeed as a 21st century leader
  • The tactics for deepening EI


Viewing outline for:

Classroom Live Outline


  • EI, EQ, and IQ
  • EQ-i 2.0 Model of Emotional Intelligence

1. Understanding Your EQ-i Profile

  • Leadership Potential
  • Leadership Derailers
  • Subscales and Balancing Your EI
  • Well-Being Indicator

2. Developing Your EI

  • Emotions and the Human Brain
  • Responding vs. Reacting

3. Course Summary


Perform Phase

  • Suggested Activities
  • Meeting with Your Leader - Agenda



Prework for this course should be completed three weeks in advance and brought to class.


Who Should Attend


Leaders at all levels: vice presidents, directors, managers, and supervisors



This course qualifies you for the following PMI® Professional Development Units (PDUs):

Classroom Live and Virtual Classroom Live

  • Leadership = 4

Follow-On Courses


The High Impact Leadership series of courses will help leaders succeed in today’s complex environment and teaches the skills, knowledge, and competencies required to positively impact team performance, contribute to organizational results, and drive innovation to positively impact customers and even their industry.

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 1 session

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 session

Request this course in a different delivery format.