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IBM SSFF Managing Order Related Configurations

IBM Course Code: 6F41G

Vendor# 6F41G

GK# 720730

Course Overview

This course on Managing Order Related Configurations provides students with information on different Sales Order related configurations such as customer appeasement reasons, financial rules, line relationship types, and also provides procedures and exercises to enable students to perform these Sales Order related configurations in the IBM Sterling Business Center application to fulfill all aspects of a Sales Order request in the IBM® Call Center for Commerce application.

Delivery Format Options

  • Self-Paced


    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.


    $0 CAD

    1 session

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

You should be able to:

  • Business rules for Call Center for Commerce application
  • Concepts that are related to Order, Returns, and Alerts
  • Various Order related configuration options available in Sterling Business Center

Who Needs To Attend

This intermediate course is designed for Business Administrative Users of IBM Sterling Selling and Fulfillment Foundation.

Course Outline

Download Course Outline