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Avaya Aura® Session Manager and System Manager Implementation, Administration, and Support (R6.3)

Learn to install, configure, and maintain System and Session Manager.

Vendor# 9U01003

GK# 2583

Course Overview

In this course, you will identify the hardware needed to support System and Session Manager. Then, through a combination of lectures and hands-on labs, you will install and configure these products to support SIP users, SIP call routing, and networking of Avaya and third-party applications. Maintenance and troubleshooting tools are also discussed and used.

This course combines Avaya Aura Session Manager and System Manager R6.3 Implementation (4U00040) and Avaya Aura Session Manager and System Manager R6.3 Support (5U00050)into an eight-day boot camp.

Topics covered in this course are foundational System Manager administrative tasks that are common to all adopting products. This course does not focus on specific tasks relating to individual adopting products such as Communication Manager or Communication Server 1000.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.


    $5895 CAD

    8 day

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.


    $5895 CAD

    8 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Purpose and function of System Manager and Session Manager
  • System and Session Manager software architecture
  • Install System Platform and the System Manager template
  • Install Session Manager software
  • Perform post-install and verification tasks
  • Install and activate an authentication file
  • SIP domains, locations, SIP entities, and entity links
  • Session Manager instance
  • Configure Session Manager for redundancy
  • Configure Session Manager failover groups
  • Install and configure a Branch Session Manager
  • Session Manager troubleshooting tools
  • System Manager users
  • How user profiles are synchronized with external LDAP directories
  • Use System Manager to discover other Avaya products in the telephony network
  • Use System Manager to apply licenses to other Avaya products
  • View alarms and logs to identify events that have occurred in the telephony network
  • Use System Manager to import and export data
  • Routing policies, dial patterns, regular expressions, and adaptations needed so Session Manager can route calls across the SIP network
  • Register SIP phone users
  • Use the trace Session Manager and call routing tools
  • Session Manager host table
  • Named and sequenced applications so that Avaya and third-party devices can be networked with Session Manager
  • Perform the configuration needed so that Communication Manager can be administered via System Manager
  • Set up call admission control parameters
  • Monitor the connection between Session Manager and other SIP entities
  • Troubleshoot common Session Manager issues

Who Needs To Attend

Individuals responsible for installing, configuring, and maintaining Avaya Aura Session Manager and System Manager

Course Outline

Download Course Outline