Avaya Aura® Communication Manager Administration and Call Center Elite Fast Track
This skills-based course provides fundamental working knowledge of Avaya Communication Manager (R6.3) and Avaya Aura Call Center Elite daily administration.
This course combines the Avaya Aura Communication Manager Administration and the Avaya Aura Call Center Elite Implementation and Configuration courses. It is offered as a condensed, five-day fast track version of those two courses.
This is a skills-based course designed to give you fundamental working knowledge of Avaya Aura Communication Manager and Call Center Elite daily administration. It may also be helpful to those on the following certification tracks:
- Avaya Certified Support Specialist (ACSS) - Avaya Aura® Communication Manager and CM Messaging - Embedded
- Avaya Certified Support Specialist (ACSS) - Avaya Aura® Call Center Elite