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Apple Certified Technical Coordinator v10.10 BootCamp - Yosemite 101+201

GK# 1525

Course Overview

This boot camp is a combined delivery of the Yosemite 101 and Yosemite 201 courses. The OS X Support Essentials 10.10 Exam and the OS X Server Essentials 10.10 Exam are also included with the class. (Exams are not included with on-site delivery.) This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems.

This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. You learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.

For Online Attendees:

Each student will need to setup two (2) computers in order to take the class remotely. The first can be a PC, tablet or Mac capable of running Adobe Connect. The second computer must be a Mac running the latest version of OS X Yosemite. This setup will allow online students to view the presentation on one computer and do support exercises on the other one.

Delivery Format Options

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • The troubleshooting process and how to become more efficient with available tools and resources
  • Mac OS X v10.10 features in depth, including how to find additional information
  • How to prepare for Apple Certified Support Professional certification
  • The features of Mac OS X Server v10.10
  • How to configure essential services on Mac OS X Server
  • How to use Mac OS X Server tools to monitor and troubleshoot services
  • Effective use of Mac OS X Server to manage a small network of Macintosh computers and users
  • How to manage access to files and services
  • How to prepare for Apple Certified Technical Coordinator certification

Who Needs To Attend

This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X - such as teachers and technology specialists who manage classroom networks or computer labs.