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IBM Tealeaf 9.0 Goal-Based Dimensions and Events - WBT

IBM Course Code: 9F21G

Vendor# 9F21G

GK# 720624

Course Overview

You can use Goal-Based Dimensions and Events to analyze session outcomes. Goal-Based Dimensions were introduced in version 8.8 for IBM® Tealeaf® Customer Experience cxOverstat.

This course describes the uses and benefits of Goal-Based Dimensions and Goal-Based Events for IBM® Tealeaf® Customer Experience cxImpact reports in version 9.0.

Delivery Format Options

  • Self-Paced

    Self-Paced

    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.

    From

    $0 CAD

    1 session

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Explain the purpose and benefits of Tealeaf cxOverstat
  • Explain the differences between standard and Goal-Based Dimensions
  • Explain the differences between standard and Goal-Based Events
  • Explain when to create a Goal-Based Dimension
  • Create a Goal-Based Dimension
  • Create a Goal-Based Event

Who Needs To Attend

This course is for Tealeaf Event Modelers

Course Outline

Download Course Outline