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IBM Case Manager 5.2: Customize and Extend the Features

IBM Course Code: F217G

Vendor# F217G

GK# 0508

Course Overview

This course explores different options for customizing and extending the features of IBM Case Manager including developing widgets.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.

    From

    $2295 CAD

    3 day

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.

    From

    $2295 CAD

    3 day

  • Self-Paced

    Self-Paced

    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.

    From

    $1080 CAD

    1 session

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

Customize the Case Manager Client User Interface

  • Customize the banner and the login page
  • Associate a custom icon for a MIME type
  • Modify labels in the IBM Case Manager Client
  • Create a Viewer Map for PDF files
  • View the Microsoft Word documents in the FileNet Viewer
  • Edit the existing help topics
  • Create a help plug-in
  • Customize the toolbar to implement actions
  • Add a custom action as a menu item

Use Scripts to Customize Case Manager Client

  • Use Script Adapter to customize the Case client
  • Create a toolbar button to start a task
  • Dynamically add a choice list to a case property
  • Validate the data based on a step response
  • Create a case custom workbench page
    • Configure your system for the workbench page
    • Add a Script Adapter to filter In-baskets
    • Add a Script Adapter to filter cases

Develop Custom Widgets

  • Create an IBM Content Navigator plug-in project in Eclipse
  • Create catalog and widget definition JSON files
  • Implement a custom widget (Custom search)
  • Build and register the widget package
  • Test the custom widget
  • Create a Java project in Eclipse for a widget package
  • Implement toolbar and menu for your widget
  • Define widget properties, and add event handling for your widget
  • Build and deploy the widget package with an EAR file
  • Troubleshoot
  • Update an existing widgets package with new widgets (Custom case comment widget as an example)
  • Uninstall a custom widget package in IBM Case Manager

Implement External Data Services (EDS)

  • Check the sample EDS configuration
  • Change the field status dynamically for a property
  • Add an external choice list with EDS
  • Create dependent choice lists with EDS
  • Implement case property validation
  • Prefill an initial value for a case property
  • Set the case property field status as required
  • Appendix: Steps to set up the sample External Data Service

Who Needs To Attend

This intermediate course is for developers who are responsible for:

  • Customizing and extending the IBM Case Manager features by developing widgets
  • Building a customized user interface for IBM Case Manager
  • Anyone who needs to know the IBM Case Manager customization.

Course Outline

Download Course Outline