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IBM Interact Advanced

IBM Course Code: 9U19G

Vendor# 9U19G

GK# 0257

Course Overview

This course is for advanced users of IBM Interact. It focuses on several advanced topics about Interact that system developers, administrators and marketing designers need to know.

Class participants will learn the functional and technical architecture of Interact, the Interact APIs, performance tuning, and troubleshooting, and other selected advanced features.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.

    From

    $1595 CAD

    2 day

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.

    From

    $1595 CAD

    2 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Define and describe Interact's purpose and demonstrate how it functions.
  • Be conversant with what an Interactive Channel is and what it does, and understand its key components.
  • Identify the key components of the Interact architecture.
  • Identify what Interact data sources are and describe how they are used.
  • Demonstrate how the Interact API works using a simple example.
  • List what the developer needs to know about designing interactions with IBM Interact.
  • Understand the request-and-response approaches of the IBM Interact API.
  • Understand and use the NameValuePair construct.
  • Define the uses for the following classes of the Interact API: startSession, getOffers, postEvent, and executeBatch.
  • Set the logging level for Interact.
  • Understand what JMX Monitoring is and begin to use it to monitor performance and make adjustments.
  • Begin to be familiar with causes and remedies for performance issues.
  • Understand how Interact determines which offers are presented to customers.
  • Use table-driven features to affect offer serving.
  • Understand what the EXTERNALCALLOUT macro is, and how to use them.
  • Be familiar with how the cross-session response handling feature works.

Who Needs To Attend

This advanced course is for advanced users of IBM Interact.

Course Outline

Download Course Outline