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TSHOOT - Troubleshooting and Maintaining Cisco IP Networks v2.0

Learn how to monitor and troubleshoot routed and switched networks.

GK# 5591

Course Overview

In this course, you will learn and practice techniques to monitor and troubleshoot routed and switched networks through extensive hands-on lab exercises. Troubleshooting methods, approaches, procedures, and tools are explored. A series of different organizations are introduced for each a set of troubleshooting scenarios that are presented. You will attempt to solve as many of the troubleshooting tickets as you can; the debrief includes review information that will help you further understand the specific issues raised in the scenarios.

For self-paced learning, you will have access to this course for 12 months from the purchase date.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.


    $3895 CAD

    5 day

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.


    $3895 CAD

    5 day

  • Virtual Classroom Fit

    Virtual Classroom Fit

    Attend live, online training sessions for a total of 24 hours spread over four weeks.


    $3595 CAD

    5 day

  • Self-Paced


    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.


    $2025 CAD

    1 session

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Using basic and specialized troubleshooting tools
  • Troubleshooting:
    • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
    • OSPF, EIGRP and BGP issues, including redistribution
    • HSRP, VRRP, and GLBP issues
    • EtherChannel issues
    • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
    • When headquarters or branch clients are unable to access internal devices or the Internet
    • When you are unable to connect to a network device using SSH or Telnet
    • When devices are unable to acquire a DHCP-provided address

Follow-On Courses


  • Taking ROUTE v2.0 and SWITCH v2.0 is highly recommended
  • Knowledge of and experience with the implementation and verification of enterprise routing and switching technologies that includes:
    • Layer 2 switching including VLANs, VLAN ACLs, and switch security
    • Link aggregation protocols
    • Various types of STP
    • Inter-VLAN routing solutions
    • First Hop Redundancy Protocols: HSRP, VRRP, and GLBP
    • Branch office operations
    • EIGRP and OSPF routing protocols
    • Layer 3 path control
    • Redistribution
    • Internal and External BGP
    • IPv4 and IPv6 networking

Who Needs To Attend

  • Network engineers and technicians
  • Support engineers
  • Systems engineers
  • Network analysts
  • Senior network administrators
  • Anyone involved in implementing, verifying, and troubleshooting routed and switched enterprise networks

Course Outline

Download Course Outline

Related Certifications

This course is part of the following programs or tracks:

Training Exclusives

Classroom Live and Virtual Classroom Live sessions include access to the following benefits for 6 months:

  • Practice Labs
  • Boson Practice Exams
  • Class Recordings
  • Unlimited Retakes
  • Digital Courseware
Find Out More

Master Cisco on your own schedule. This Self-Paced delivered course includes access to these benefits for 12 months:

  • 24/7 mentoring via chat or email
  • Task-based practice labs
  • Printable class notes
  • Authorized Cisco student guides
  • Pre- and post-course assessments
  • Certification exam practice tests