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IBM Case Manager 5.2: Introduction to Case Manager

IBM Course Code: F215G

GK# 3732 Vendor# F215G

$360 - $895 CAD

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Course Overview

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This course is for those whose job includes responsibility for designing, building, and administering Case Manager solutions. The course provides an overview of Case Manager functions and architecture.

You work with a functioning IBM Case Manager system to practice the skills required to perform case worker tasks, explore solution structure, and begin planning your solution designs.

What You'll Learn

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  • Acquire the knowledge and skills to use Case Manager Client and to begin planning solution design

Outline

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Viewing outline for:

Self-Paced Outline

  • Introduction to Case Manager
  • Structure of a solution
  • Process a case
  • Review and split a case
  • Solution design principles
  • Create custom tasks
  • Overview of add-on functions

Who Should Attend

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This intermediate course is for:

  • Anyone who is new to IBM Case Manager and needs to work on cases
  • Anyone who is new to IBM Case Manager and is planning to take more advanced courses
Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 1 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Self-Paced

On-demand content enables you to train on your own schedule.



Request this course in a different delivery format.
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