IT Service Management with System Center Service Manager (M10965)
Discover how to architect and implement a System Center 2012 R2 Service Manager deployment.
In this course, you will learn how to deploy and configure System Center 2012 R2 Service Manager. You will learn how to upgrade an existing Service Manager environment and how to customize System Center 2012 R2 Service Manager to be in line with corporate standards. Discover how Service Manager manages changes in the IT environment by configuring activity, change, and release management. You will also learn how to run reports in Service Manager including how to manage and maintain the data warehouse jobs and cubes on which reports rely.
This course incorporates materials from the Official Microsoft Learning Product 10965: IT Service Management with System Center Service Manager.
- Redeem five SATVs* for a Classroom, Virtual Classroom, or Virtual Classroom Fit session
- Redeem five SATVs for an individual GK Digital Learning course plus digital Microsoft Official Courseware (dMOC)
- Redeem two SATVs for an individual GK Digital Learning course
*For more information on Microsoft SATVs, click here.
GK Digital Learning is also available with digital Microsoft Official Courseware (dMOC). Click here to purchase.