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IBM Cúram Social Program Management 6.0.5: Functional Overview

IBM Course Code: 9D59G

Vendor# 9D59G

GK# 720486

Course Overview

This course introduces the concept of Social Program Management (SPM), which is the industry segment that IBM Cúram focuses on. IBM Cúram offers products that SPM agencies need to provide government-funded social, health, and other services to citizens. The course provides a high-level summary of the IBM Cúram SPM Platform and the IBM Cúram Enterprise Modules. The course describes the main components of the Cúram SPM Platform. It also describes the respective functions of the Cúram Enterprise Modules. The course explains the SPM Platform and Enterprise Modules by describing their respective functions in the context of the citizen and agency needs that they address.

Delivery Format Options

  • Self-Paced


    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.


    $256 CAD

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Describe the IBM C£ram approach to SPM.
  • Recognize the main features of the IBM C£ram user interface. ÿÿ
  • Describe the participant management and case management functionality that the IBM SPM Platform provides.
  • Describe the financial management functionality that the IBM SPM Platform provides.
  • Provide a high-level overview of C£ram Intake.
  • Describe how to access C£ram documentation via the IBM Knowledge Center.
  • Provide a high-level overview of the C£ram Documentation Analysis tool and explain its purpose.
  • Identify the different components of C£ram Workflow and outline their roles.
  • Provide an overview of how communications are handled in C£ram.
  • List and describe the following IBM C£ram Enterprise Modules:
    • C£ram Universal Access
    • C£ram Verification Engine
    • C£ram Provider Management
    • C£ram Appeals
    • C£ram Social Enterprise Collaboration
    • C£ram Outcome Management
    • C£ram Evidence Broker
    • C£ram Business Intelligence and Analytics

Who Needs To Attend

This basic self-paced course provides learners with a high-level summary of the IBM Cúram SPM Platform and the Cúram Enterprise Modules.

Course Outline

Download Course Outline