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IBM Tealeaf cxOverstat 8.8 Usability Analysis and Configuration (WBT)

IBM Course Code: 9F08G

GK# 720483 Vendor# 9F08G

Course Overview

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This course describes the uses and benefits of IBM® Tealeaf® cxOverstat, and how to use its overlays and reports to understand the user website experience. It explains how to filter these reports to show how particular segments of visitors behave. It also explains how to create and add Dimensions to power this filtering capability. Finally, it defines when to use Goal-Based Dimensions to filter by outcome-based criteria.

This web-based course can be:

  • Taken as start-to-finish training in sequential order
  • Taken in small training chunks as needed; navigated non-sequentially to enable real-time performance support while learners are doing their job
  • Used as a model for hands-on practice

Schedule

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  • Delivery Format:
  • Date:
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What You'll Learn

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  • Explain the purpose and benefits of Tealeaf cxOverstat
  • List the overlays available in Tealeaf cxOverstat and explain their uses
  • Analyze user behavior by using Tealeaf cxOverstat overlays
  • Create Usability Report Groups and apply them to Tealeaf cxOverstat Events
  • Create Goal-Based Dimensions

Who Should Attend

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This course is for:

  • Customer Experience Program Managers
  • eBusiness Analysts
  • Web Analytics Analysts
  • Production Supports
  • Tealeaf Event Modelers
Course Delivery

This course is available in the following formats:

Self-Paced

On-demand content enables you to train on your own schedule.



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