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Managing Stakeholder Expectations for Project Success

GK# 7653

Course Overview

This power session offers new ways of managing and dealing with projects, which focuses more on communications, understanding stakeholders' needs, and managing their expectations, as well as learning about organizational politics and culture, and performing value-add activities.

Aligned with the Project Management Institute (PMIĀ®) A Guide to the Project Management Body of Knowledge-Fifth Edition (PMBOKĀ® Guide), this course provides a practical approach to managing those things that matter most for project success-communication, stakeholder expectations, risk, change and quality-so that the scope, schedule and cost end up on target as well as the project's intended benefits for the organization.

You will discover the approaches and techniques that will deliver project success through topics that deal with:

  • The importance of proper stakeholder analysis and robust communication planning in building the foundation for a successful project
  • Utilizing best practices, concepts, and methodologies and leveraging them in the context of organizational challenges and project realities
  • Illustrating the link between effective management of back office aspects (such as quality, risk, communication, and change) and delivering value and project success
  • The importance of assessing and prioritizing project readiness and complexity in the context of the organizational bigger picture to ensure alignment with organizational objectives

The delivery format will combine lecture with practical real-life examples.

You will receive a copy of the book Managing Stakeholder Expectations for Project Success (Ori Schibi, 2013) on which this course is based.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.


    $795 CAD

    1 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Techniques for improving vertical collaboration between project managers and other stakeholders to help achieve results for the organization
  • Checklists and other measures that can help determine how prepared an organization is for undertaking a project
  • Concepts that define success criteria and tying them to the project constraints
  • How to identify, address, track, and act on assumptions and link them to project success
  • Ways to determine project health that check a project's interim performance beyond the traditional measurements
  • Techniques to reduce the number of requirement and scope changes introduced throughout the project
  • Extend the stakeholder analysis to design a communication plan that is relevant, effective, and efficient while addressing stakeholders' needs
  • What integration really means and what the project manager needs to do to perform it properly
  • Identify concepts that help perform a meaningful lessons learned process

Follow-On Courses

Who Needs To Attend

  • Project, program, and operations managers
  • Project sponsors and personnel who work in project environments

Course Outline

Download Course Outline