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BPM Change Management

IBM Course Code: ZB040G

Vendor# ZB040G

GK# 720118

Course Overview

In this course you learn about the change management process and the practices and tools that are used to implement it effectively.

The course begins by introducing the concepts and practices behind change management, and explains why it is important for your organization. You learn how to recognize the roles that are involved in implementing the change management process. Finally, you learn how to identify the tools that are needed for performing change management, and when to use them.

Delivery Format Options

  • Self-Paced


    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.


    $108 CAD

    1 session

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Define and describe change management
  • Identify the various roles that are involved in change management
  • Describe the tools that are needed for performing change management and when to use them

Who Needs To Attend

This basic course is for anyone who would like to learn more about change management and how to effectively implement change management techniques.

Course Outline

Download Course Outline