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BPM Change Management

IBM Course Code: ZB040G

GK# 720118 Vendor# ZB040G

Course Overview


In this course you learn about the change management process and the practices and tools that are used to implement it effectively.

The course begins by introducing the concepts and practices behind change management, and explains why it is important for your organization. You learn how to recognize the roles that are involved in implementing the change management process. Finally, you learn how to identify the tools that are needed for performing change management, and when to use them.


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What You'll Learn

  • Define and describe change management
  • Identify the various roles that are involved in change management
  • Describe the tools that are needed for performing change management and when to use them


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Self-Paced Outline

  • Course introduction
  • Overview of change management
  • Key players for change management
  • Tools to help with change management
  • Course summary

Who Should Attend


This basic course is for anyone who would like to learn more about change management and how to effectively implement change management techniques.

Training Exclusives

This course comes with the following benefits:

  • Digital Courseware
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Course Delivery

This course is available in the following formats:


On-demand content enables you to train on your own schedule.

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