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Microsoft Outlook 2013 Level 1

Learn the basic features of Microsoft Outlook 2013.

GK# 7780

Course Overview


This course with hands on labs provides you with the knowledge and skills to become familiar with introductory features and functionality of Microsoft Outlook 2013.

This course includes access to our exclusive Microsoft Office Online Support Program, enabling you to build your skills and expertise after class. The program provides 24x7 access for 60 days to online mentoring via chat from Microsoft Office experts.


This course is one of two recommended to help you prepare for Microsoft Exam 77-423: Outlook 2013, which is required for the Microsoft Office Specialist (MOS): Microsoft Office Outlook 2013 certification.


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What You'll Learn

  • Explore the Outlook 2013 environment, create customized notes, subscribe to RSS feeds, and learn to use Help
  • Communicate with electronic mail quickly and easily
  • Manage contact information and track communications
  • Address, distribute, file, sort, find, and manage messages efficiently
  • Record, prioritize, and track tasks
  • Schedule and manage appointments efficiently
  • Coordinate and schedule meetings with others
  • Select print styles and print Outlook items


Viewing outline for:

Classroom Live Outline

1. Understanding the Outlook Environment

  • Outlook Concepts
  • Getting Started
  • Working in Outlook
  • Creating and Customizing Notes
  • Working with RSS Feeds
  • Using Outlook Help

2. Communicating with Email Messages

  • Creating and Sending Messages
  • Replying to, Forwarding, and Deleting Messages

3. Working with Contacts

  • Managing Contacts
  • Tracking Communications in the Journal

4. Managing Messages

  • Creating Contact Groups
  • Organizing, Sorting, and Finding Messages
  • Managing Junk Email

5. Managing Tasks

  • Creating, Editing, and Deleting Tasks
  • Organizing and Tracking Tasks

6. Scheduling and Managing Appointments

  • Scheduling Appointments
  • Managing Appointments
  • Calendar Options

7. Scheduling Meetings

  • Planning, Requesting, and Scheduling Meetings
  • Rescheduling and Cancelling Meetings

8. Printing Outlook Items

  • Selecting Print Styles and Printing Messages
  • Printing Schedules and Contact Lists

Who Should Attend


This course is intended for people who have a basic understanding of Microsoft Windows and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Follow-On Courses

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 1 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.