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Supporting Windows 8.1(M20688)

Gain the skills you need to manage and maintain Windows 8.1.

Vendor# M20688

GK# 6411

Course Overview

In this course, you will gain the knowledge and skills required to support a Windows 8.1 deployment in a medium and large enterprise environment. You will learn to resolve technical issues by developing a troubleshooting methodology for Windows 8.1.

This course incorporates materials from the Official Microsoft Learning Product 20688 Managing and Maintaining Windows 8 and it can assist you in your preparation for Exam 70-688: Supporting Windows 8.1.

Delivery Format Options

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.

    From

    $2995 CAD

    5 day

  • Virtual Classroom Fit

    Virtual Classroom Fit

    Attend live, online training sessions for a total of 24 hours spread over four weeks.

    From

    $2995 CAD

    5 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Troubleshoot startup issues and operating system services on a Windows 8.1 system
  • Resolve issues related to hardware devices and device drivers
  • Troubleshoot computers remotely
  • Troubleshoot issues related to network connectivity
  • Troubleshoot client configuration failures and GPO application issues
  • Troubleshoot issues related to user settings
  • Troubleshoot remote connectivity issues
  • Resolve issues related to accessing resources from computers that are domain-joined
  • Resolve issues related to accessing resources from computers that are not domain-joined
  • Troubleshoot issues related to application installation and operation
  • Maintain Windows 8.1 following deployment
  • Design and implement extranet connectivity for Windows 8
  • Recover a computer running Windows 8.1

Prerequisites

  • Two years of experience in the IT field managing and maintaining Windows client operating systems
  • Two years of experience performing:
    • Windows application installation and support
    • Network configuration in Windows
    • Windows operating system installation and updates
  • Understanding of how Windows client computers integrate with server computers

Who Needs To Attend

  • Experienced information technology (IT) professionals that remotely manage and maintain Windows desktops and devices
  • Desktop support technicians and IT consultants who support medium- to large-sized organizations

Related Certifications

Training Exclusives

This course comes with 12 months access to the following benefits:

  • Practice Labs
  • 24x7 Mentoring
  • Indexed Class Recordings
  • Unlimited Retakes
  • Digital Courseware
Find out more