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Avaya Session Border Controller Implement and Support

Learn to install, administer, and maintain the Avaya Session Border Controller Enterprise.

Vendor# 5U00090

GK# 0500

Course Overview

In this course, you will install, administer, and maintain Avaya Session Border Controller Enterprise (Avaya SBCE). Through lecture and hands-on labs, you will successfully install the SBCE, support Session Initiation Protocol (SIP) trunking, and administer remote SIP telephone users. In addition, you will perform packet captures, call traces, fault isolation activities, and other maintenance related tasks on the SBCE.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.


    $2395 CAD

    3 day

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.


    $2395 CAD

    3 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Session Border Controller (SBC) functionality in SIP telephony configurations
  • Where and how the SBC is used in Avaya configurations
  • Security threats common to all VoIP systems
  • Direct VoIP media security threats
  • Examples of VoIP media attacks
  • Security solutions that the SBC provides
  • SBC evolution and software compatibility
  • Offerings and the configurations in which they are deployed
  • Required pre-installation tasks necessary for the standalone SBC
  • Hardware needed for the standalone SBCE installation
  • Tasks necessary for installing the SBCE
  • Tasks necessary for configuring the SBCE
  • Required pre-installation tasks necessary for the HA SBCE
  • Hardware needed for a high availability SBCE installation
  • Perform the tasks necessary for installing and configuring SBCs and the Element Management System (EMS)
  • Perform the tasks necessary for configuring the servers for high availability
  • Prerequisite conditions necessary for SIP trunking
  • Pre-installation procedures for SIP trunking
  • SIP trunking configuration
  • Test the SIP trunking configuration
  • Signaling manipulation
  • Capability negotiation
  • Shared control
  • Prerequisite conditions and procedures for mobile workspace implementation
  • Configure the SBC for secured mobile workspace
  • Test the mobile workspace configuration
  • Configure the SBC for presence and instant messaging (IM)
  • Validate the presence and IM configuration
  • Plan the implementation of the IP Office and SBC
  • Procedures used to configure the IP Office to integrate with the SBC
  • Configure IP Office SSL/VPN NAPT for SBC
  • Troubleshoot IP Office SSL/VPN errors
  • Perform common SBC monitoring and maintenance activities
  • Common SBC failure scenarios
  • Available troubleshooting tools
  • Commonly used SBC monitoring and maintenance tools and resources.
  • Perform troubleshooting procedures to isolate fault conditions
  • Documentation, resources, application notes, and the DevConnect site and the benefit of using those resources

Who Needs To Attend

Avaya associates, partners, resellers, and customers

Course Outline

Download Course Outline