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Avaya Session Border Controller Implement and Support

Learn to install, administer, and maintain the Avaya Session Border Controller Enterprise.

GK# 0500 Vendor# 5U00090

Course Overview

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In this course, you will install, administer, and maintain Avaya Session Border Controller Enterprise (Avaya SBCE). Through lecture and hands-on labs, you will successfully install the SBCE, support Session Initiation Protocol (SIP) trunking, and administer remote SIP telephone users. In addition, you will perform packet captures, call traces, fault isolation activities, and other maintenance related tasks on the SBCE.

Schedule

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  • Delivery Format:
  • Date:
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What You'll Learn

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  • Session Border Controller (SBC) functionality in SIP telephony configurations
  • Where and how the SBC is used in Avaya configurations
  • Security threats common to all VoIP systems
  • Direct VoIP media security threats
  • Examples of VoIP media attacks
  • Security solutions that the SBC provides
  • SBC evolution and software compatibility
  • Offerings and the configurations in which they are deployed
  • Required pre-installation tasks necessary for the standalone SBC
  • Hardware needed for the standalone SBCE installation
  • Tasks necessary for installing the SBCE
  • Tasks necessary for configuring the SBCE
  • Required pre-installation tasks necessary for the HA SBCE
  • Hardware needed for a high availability SBCE installation
  • Perform the tasks necessary for installing and configuring SBCs and the Element Management System (EMS)
  • Perform the tasks necessary for configuring the servers for high availability
  • Prerequisite conditions necessary for SIP trunking
  • Pre-installation procedures for SIP trunking
  • SIP trunking configuration
  • Test the SIP trunking configuration
  • Signaling manipulation
  • Capability negotiation
  • Shared control
  • Prerequisite conditions and procedures for mobile workspace implementation
  • Configure the SBC for secured mobile workspace
  • Test the mobile workspace configuration
  • Configure the SBC for presence and instant messaging (IM)
  • Validate the presence and IM configuration
  • Plan the implementation of the IP Office and SBC
  • Procedures used to configure the IP Office to integrate with the SBC
  • Configure IP Office SSL/VPN NAPT for SBC
  • Troubleshoot IP Office SSL/VPN errors
  • Perform common SBC monitoring and maintenance activities
  • Common SBC failure scenarios
  • Available troubleshooting tools
  • Commonly used SBC monitoring and maintenance tools and resources.
  • Perform troubleshooting procedures to isolate fault conditions
  • Documentation, resources, application notes, and the DevConnect site and the benefit of using those resources

Outline

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Viewing outline for:

Classroom Live Outline

1. Session Border Controller Overview

  • What is a Session Border Controller

2. SBC Design and Function

  • SBC in the Avaya Enterprise
  • VoIP Security Issues
  • The SBC Security Solution

3. The Avaya SBC Offer

  • The SBC Software Offer
  • Supported Hardware - SA and HA

4. SBC Standalone Installation

  • Planning the Standalone Implementation
  • Installing the Standalone SBC
  • Standalone Cabling - Portwell
  • Standalone Cabling - Dell

5. SBC High Availability Installation

  • Planning the High Availability Implementation
  • Installing the High Availability SBC
  • High Availability Cabling

6. Configure SIP Trunking

  • Configure the SBC for SIP Trunking
  • Tracing Tools

7. SBC Feature Applications (documentation only)

  • Signaling Manipulation
  • Capability Negotiation
  • Shared Control
  • Multi-SM

8. Mobile Workspace

  • Configuring the SBC for Mobile Workspace
  • IM and Presence Integration

9. IP Office Implementation

  • Planning the IP Office Implementation
  • Integrating the Avaya SBC with IP Office
  • SSL/VPN Configuration for the IP Office Implementation

10. Maintenance, Troubleshooting, and Other Resources

  • Monitoring
  • Troubleshooting
  • Documentation
  • Application Notes

Labs

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Classroom Live Labs

Lab1: Logging into the SBC

Lab2: Prerequisites for SIP Trunking

Lab3: Administering the SBC for SIP Trunking

Lab 4: Test the SIP Trunking Configuration

Lab 5: Tracing Tools

Lab 6: Administering the SBC for Mobile Workspace

Lab 7: Test the Mobile Workspace Configuration

Lab 8: Configuring the SBC for Presence and IM

Lab 9: Validate the IM and Presence Integration

Who Should Attend

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Avaya associates, partners, resellers, and customers

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 3 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 3 day

Request this course in a different delivery format.
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