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Avaya Aura® Communication Manager Fundamentals

Discover the core features and basic designs of the Avaya Aura Communication Manager solution.

Vendor# ATI01672VEN

GK# 0641

Course Overview

In this course, you will learn the core features and basic designs of the Avaya Aura® Communication Manager (CM) solution. You will be able to recall the concepts needed in relation to Avaya Aura® Communication Manager for success in subsequent curriculums and credentials. This course will cover the following products and solutions:

  • Avaya Aura CM Hardware (Servers, Media Gateways, and Branch Gateways)
  • Avaya Aura CM Software, Architecture, Protocols, and Features
  • Avaya Aura Administration and Tools
  • Secure Access Link (SAL) - Avaya Remote Access
  • Avaya Aura Communication Manager Messaging (CMM)

Delivery Format Options

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.

    From

    $2395 CAD

    3 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Avaya Aura and Solution Templates
  • Install and configure Avaya Aura Communication Manager and Communication Manager Messaging
  • Install a Service Pack on Avaya Common Servers (ACS) and S8300D Server
  • Administer Avaya Site Administration (ASA)
  • New messaging subscriber
  • Create a call coverage path that sends unanswered calls to the Voice Mailbox
  • Configure an IP telephone and softphone
  • IP network region
  • Maintenance and alarms using Avaya documentation

Follow-On Courses

Who Needs To Attend

Avaya associates, partners, customers, and end-users with a desire to learn the Avaya Aura technologies