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Microsoft Outlook 2010 Level 1

GK# 8241

Course Overview


In this clinic with hands-on labs, you will gain the knowledge and skills to work with introductory features and functionality of Microsoft Outlook 2010.


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  • Date:
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What You'll Learn

  • Explore the Outlook 2010 environment, create customized notes, subscribe to RSS feeds, and learn to use Help
  • Communicate with e-mail quickly and easily
  • Manage contact information and track communications
  • Address, distribute, file, sort, find, and manage messages efficiently
  • Record, prioritize, and track tasks
  • Schedule and manage appointments efficiently
  • Coordinate and schedule meetings with others
  • Select print styles and print Outlook items


Viewing outline for:

Classroom Live Outline

1. Understanding the Outlook Environment

  • Outlook Concepts
  • Getting Started
  • Working in Outlook
  • Creating and Customizing Notes
  • Working with RSS Feeds
  • Using Outlook Help
  • Review Exercise

2. Communicating with E-mail Messages

  • Creating and Sending Messages
  • Replying to, Forwarding, and Deleting Messages
  • Review Exercise

3. Working with Contacts

  • Managing Contacts
  • Tracking Communications in the Journal
  • Review Exercise

4. Managing Messages

  • Creating Contact Groups
  • Organizing, Sorting, and Finding Messages
  • Managing Junk E-mail
  • Review Exercise

5. Managing Tasks

  • Creating, Editing, and Deleting Tasks
  • Organizing and Tracking Tasks
  • Review Exercise

6. Scheduling and Managing Appointments

  • Scheduling Appointments
  • Managing Appointments
  • Calendar Options
  • Review Exercise

7. Scheduling Meetings

  • Planning, Requesting, and Scheduling Meetings
  • Rescheduling and Canceling Meetings
  • Review Exercise

8. Printing Outlook Items

  • Selecting Print Styles and Printing Messages
  • Printing Schedules and Contact Lists
  • Review Exercise

Who Should Attend


New Microsoft Outlook 2010 users

Follow-On Courses

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 1 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.