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TVOICE - Troubleshooting UC Systems v8.0

Cisco Course v8.0 | Cisco Unified Communications Manager Software v8.0 | Prepares you for Cisco Exam 642-427 TVOICE.

GK# 5752

Course Overview

This course equips network professionals with the knowledge and skills required to troubleshoot Cisco Unified Communications (UC) systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. You will learn troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager (CUCM).

For self-paced learning, you will have access to this course for 12 months from the purchase date.

Delivery Format Options

  • Self-Paced

    Self-Paced

    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.

    From

    $2025 CAD

    1 session

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • A systematic methodology to troubleshoot Cisco UC systems
  • Knowledge of tools and reports that help isolate UC system problems
  • Use troubleshooting and monitoring tools
  • Troubleshoot common gateway and endpoint registration issues
  • Troubleshoot CUCM availability issues
  • Investigate database replication issues
  • Troubleshoot LDAP integration issues
  • Diagnose and resolve a call setup issue
  • Examine on-premises single-site calling issues
  • Troubleshoot on-net multisite calling issues
  • Investigate off-net calling issues
  • Troubleshoot SAF and CCD
  • Diagnose and resolve device mobility, extension mobility, and unified mobility issues
  • Investigate CUCM native presence issues
  • Troubleshooting MOH, MTP, conferences, and transcoder issues
  • Diagnose and resolve issues with RSVP agents
  • Troubleshoot the quality of both voice and video streams
  • Troubleshoot a globalized E.164 dial plan

Prerequisites

Who Needs To Attend

  • Network administrators and network engineers
  • System engineers and field engineers
  • Anyone working toward CCNP Voice certification