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Fundamentals of Business Writing(A-FBW)

GK# 8993

Course Overview


In this two-day course, you will learn how to improve your own business writing by applying the simple techniques used by today's professional writers. You will examine and practice some of the most frequently recommended suggestions found in today's best-selling textbooks on business writing. Following the course, you will be able to apply these techniques to writing reports, articles, Web material, letters and emails.


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What You'll Learn

  • Increase your productivity by eliminating "writer's block" and other time-wasting barriers
  • Improve readability through applying the editing techniques that professional editors use
  • Update your mastery of grammar, punctuation and usage. This workshop reviews which rules have changed and why, which are still in the process of changing, and what's likely to change soon


Viewing outline for:

Classroom Live Outline

1. Getting Started: Basic Writing Techniques

  • Characteristics of good business writing
  • Differences and similarities between current "good business-writing practice" and "plain-language writing"
  • "Quick-fix" techniques to use every day in all your business writing
  • Exercises to embed these skills, and practice in selecting and applying the appropriate techniques

2. Mastering the Active and Passive Voices

  • Definition of the active and passive voices
  • Why business writers should be careful about over-using the passive voice
  • Why inexperienced writers use the passive voice so frequently and inappropriately
  • How indiscriminate passive-voice use can mislead or irritate readers
  • A formula to use the active and passive voices appropriately
  • Exercises to embed appropriate use of both voices

3. Down to Business: Managing Your Messages to Get the Results

  • What's my objective for writing this report, speech, letter, etc.?
  • Who is the target reader or audience and what do they expect to learn?
  • What direct and subliminal messages are you trying to include?
  • Drafting your outline: a simple, one-page, two-sided approach
  • Subject lines: Invaluable tools for clarity and reader-motivation
  • The "call to action"
  • Final steps
  • Exercises to embed these skills, and practice writing actual assignments

4. Update on Grammar, Punctuation and Usage

  • Grammar mini-test: How up-to-date are you?
  • Definition of what we mean by "grammar"
  • A practical definition of grammar
  • Grammar is constantly changing: Why this is good?
  • Factors that drive grammar changes
  • Areas most affected by these fast-changing conventions
  • When should business writers accept a new convention-and when should they resist?
  • Current changes governing punctuation
  • Changes governing word use (especially when speaking)

Who Should Attend

  • Anyone who wants to learn how to approach business writing, or who is seeking to refresh their writing skills
  • Managers, supervisors, and administrative officers
  • Technical personnel, program officers and information officers
  • All employees who must produce clearly written material, from formal reports to emails

Follow-On Courses

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 2 day

Request this course in a different delivery format.