Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-866-716-6688 Other Contact Options

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:


Windows 7, Enterprise Desktop Support Technician

GK# 8709

Course Overview

This five-day instructor-led course provides you with the knowledge and skills needed to isolate, document, and resolve problems on a Windows 7 desktop or laptop computer.


This course will help you prepare for Exam 70-685: Pro: Windows 7, Enterprise Desktop Support Technician.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.


    $2995 CAD

    5 day

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.


    $2995 CAD

    5 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Identify and Resolve Desktop Application Issues
  • Identify the Cause of and Resolve Networking Issues
  • Manage and Maintain Systems That Run Windows 7
  • Support Mobile Users
  • Identify the Cause of and Resolve Security Issues

Who Needs To Attend

Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers

Course Outline

Download Course Outline