Modeling Programs and Services
In this three-day case study-driven workshop course, you will learn how to use business architecture to analyze, align, and integrate programs and services. You will learn methods and models to support program evaluation and service improvement including the analysis and design of vertical and horizontal accountability relationships.
Participants are required to attend in-class session and achieve 70% on a 20-question multiple-choice examination.
Public sector business and IT project leaders, IT architects, IT analysts and designers, enterprise architects and enterprise architect program managers, policy and planning analysts, program review analysts, business architects, business analysts, business designers, business solution consultants, business transformation analysts and designers