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Influence and Persuasion in Project Management

Explore the concepts, advantages, and disadvantages of various methodologies, tools, and techniques to influence, persuade, and negotiate in a variety of project environments.

GK# 2703

Course Overview

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Project managers are constantly faced with the challenge of managing people who don't report directly to them. That means a project's success often depends upon the ability to influence and persuade team members and stakeholders at all levels. In this short course, you'll explore the concepts, advantages, and disadvantages of various methodologies, tools, and techniques to influence, persuade, and negotiate in a variety of project environments.

Virtual short courses do not include materials or headsets.

PMP is a registered marks of the Project Management Institute, Inc.

What You'll Learn

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  • Effective Use of Persuasion
  • Laws of Persuasion
  • Persuasion Strategies
  • Influence Styles of Project Managers
  • Ethical Issues

Outline

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Viewing outline for:

Virtual Classroom Live Outline

1. Definitions

  • Influence
  • Persuasion
  • Manipulation
  • The "Why" of Persuasion

2. Usefulness and Advantages of Persuasion

3. Laws of Persuasion

4. Persuasion Strategies

  • Top Strategies
  • General Tips for Effective Persuasion

5. Using Persuasion at Work

  • Negotiation
  • Conflict
  • Listening

6. Influence

  • Influence Skills
  • Influence Styles
  • Maslow's Hierarchy of Needs
  • Temperament Theory

7. Ethical Issues

Who Should Attend

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Project Management Professional (PMP)® -certified project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project sponsors, and project team members who want to continue to develop their skills and renew their PMP® certification.

Follow-On Courses

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Course Delivery

This course is available in the following formats:

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.
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