- Do you tend to fight back when an issue becomes personal?
- Are you quick to retort if pressed?
- Are you easily poked; can anyone get a rise out of you?
Think back: when did you last have time to really sit down and think through a serious issue? Spend some time trying to understand what you don’t know before trying to come to a conclusion?
One of the most important skills as a manager is listening — listening to your people, your clients, and your inner self. Relax, take your time, listen, take notes, and probe the subject with the people you’re listening to.
Surprise yourself with a thorough analysis after listening to everyone who is a stakeholder (the requirements analysis portion of any project). Using your analysis, you can build a plan. But you have to listen to the stakeholders to get to this point — so do it more often!