Welcome to the Global Knowledge White Paper Library! Get the latest information on the hottest IT and business topics directly from our expert instructors and training partners. Be sure to check back often as new papers are added monthly!
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IT Training White Papers
Discover how Microsoft's System Center Service Manager provides an organization with a single, integrated platform to support their IT Service Management (ITSM) and IT as a Service (ITaaS) environment.
Discover how Dynamic Access Control in Windows Server 2012 lets you manage access to documents in ways that go beyond classic NTFS file system permissions.
Learn how Hyper-V Replicas make it possible to copy Hyper-V virtual machines across a LAN or WAN even if you don't have a failover cluster or shared storage between the virtual machines.
Whether you're an IT professional, a partner, or a consultant, the Microsoft Assessment and Planning (MAP) Toolkit helps you understand your organization's IT infrastructures and assets.
This white paper is part of a two-part series on the PKI. The first white paper, Fundamentals of the PKI Infrastructure, can be found within the cybersecurity section of the white papers.
Explore how to secure your data by using public key infrastructure (PKI).
Learn how Windows 8 is a key part of making Microsoft customers and devices cloud-ready for the next generation of technology.
Learn about the new additions and features to the R2 release of System Center 2012 Configuration Management product line.
Learn about the powerful additions to the arsenal of recovery tools found in Windows 8.
Find out what to consider when upgrading from Windows XP to a new operating system.
Learn about the three key new features that enable SQL Server 2014 high-performance online transaction processing (OLTP), optimization of business analytics, and migration of data to the cloud.
Learn how to avoid the primary problems when deploying Microsoft Lync Server 2013 into a production environment.
Secure your SQL Server Analysis Services cube more easily with standard user accounts.
Learn why and how you should integrate the new Exchange 2013 and Lync Server 2013 platforms for a powerful Unified Communication platform.
Join Global Knowledge instructor Mark Mizrahi as he leads you through six key features and updates in the Windows 8.1 operating system and why you should consider upgrading!
Examine three key new features that show how SQL Server 2012 provides enterprise-level, high-availability, powerful self-service business analytics and ETL for data in the cloud.
IT professionals should strive to learn the proper meanings of terms used in the IT virtualization vocabulary and ensure that they and their colleagues share the same definitions.
Learn more about how Windows Server 2012 will simplify and improve delivery of your IT services for the near future and beyond.
Optimizing Microsoft Exchange for the Enterprise, Part II: Hub Transport Server and Lync-SharePoint Integration
In Part II of this this two-part white paper, we will now look at Optimizing the Hub Transport Server, Miscellaneous Features, and Lync-SharePoint Integration. First we examine configuration to optimize Enterprise messaging between Exchange servers and outside the organization. Next we review role-based access control, item and database recovery along with journaling. Finally we will examine integration with your Lync and Sharepoint environments for integrated communications.
Optimizing Microsoft Exchange in the Enterprise Part I: Optimizing the Mailbox Server Role and the Client Access Server
In Part I of this two-part white paper, we first explore key Microsoft Exchange 2010 features: the Mailbox Server Role and Client Access Server (CAS). Through configuration of Exchange databases, resource mailboxes, distribution groups and personal archives, administrators can improve performance and availability. Optimizing Client Access Server helps improve connectivity and performance for remote Exchange users.
Learn more about how ReFS brings new features that improve the integrity, availability and deployment of end-user files on both a physical and virtual level.
Scratching your head over Microsoft group policies? Learn the real-world ins and outs to managing your Microsoft group policies from the expert!
Master Active Directory management in Windows Server 2012 using Microsoft's updated administrative tools.
Computer security should take a layered approach; here are seven myths about computer security that may help you secure your system.
The Microsoft System Center 2012 suite allows Microsoft administrators complete control over their private cloud infrastructures.
Aside from what each of us would like Windows 8 to be, let's take a step back and analyze what Windows 8 is really supposed to be.
The new upgrade to Microsoft System Center Configuration Manager 2012 provides substantial opportunities for organizations to gain better control over their hardware and software resources.
A look at five basics to consider in any data center virtualization project: planning, balancing the various hardware components, sizing the storage properly, managing capacity, and automation.
Planning and implementing the virtualization of desktops is a challenge, but the result can be cost savings, greater productivity, and a happier work force that has the flexibility to work when, where, and with what devices they wish to use.
The SQL world is an interesting place, part Database Admin, part Developer, and part system administrator; here is a look at the information you need to study for the new SQL 2012 exam coming in June.
Examine fifteen common myths surrounding virtualization from a vendor-neutral viewpoint.
Explore some of the impressive new features of Microsoft SQL Server 2012 so you can start planning your upgrade strategy.
Take a look at what makes virtualization so compelling in terms of efficiencies, improved resource utilization, cost reductions, and automation; and how virtualization optimizes the performance of servers, desktops, applications, and users.
Learn about a few of the Systernals utilities that are popular with server and Active Directory administrators.
Disaster prevention is better than disaster recovery; Object Accidental Deletion Protection is a prevention measure that is practical, sensible, and useful.
Gain a broad understanding of the Lync Server dial plan with this white paper.
Discover the features and updates of Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2.
Fortunately, it is possible to minimize interface shock for users by leveraging Group Poliy to make Windows 7 look more like Windows XP. This white paper will help get you started, with a list of Group Policy settings that can make the Windows 7 landscape more familiar for XP users.
This white paper takes a look at some Windows 7 technologies that can make the transition from XP (or perhaps from Vista) more successful.
This white paper highlights Master Data Services in SQL Server 2008 R2, which allows an organization to define a "single source of truth" about its enterprise data using a purpose-built centralized database and a predefined Web application.
Discover Hyper-V Server 2008 R2, which is a good solution when you need a virtualization platform but not the overhead, complexity, or cost of a full-blown operating system.
Understand the basics of DirectAccess (DA), including what it is, how it works, and how to install it.
This Microsoft white paper will show you how BranchCache can be leveraged to help your branch-office employees access critical information efficiently.
This white paper explores five things you need to know about Microsoft and cloud computing.
Examine some of the reasons for variation in your file transfer performance and discover a few tricks that might make file copying easier on your Windows network.
Examine the new features and requirements of SharePoint 2010 to help you deploy it in your organization.
Learn how you can bring together multiple data flows, improve information sharing, and create an effective, collaborative framework for your company.
Learn how document sets are major benefits of SharePoint 2010 and can make your life easier.
This Microsoft Windows 7 white paper will teach you about the new troubleshooting tools bundled within.
This white paper introduces MED-V (Microsoft Enterprise Desktop Virtualization), Microsoft's enterprise-oriented tool for delivering legacy applications in virtual machines.
Short Blurb: This Windows 7 white paper explores the components and processes used during Windows 7 deployments.
Here are 10 topics that every administrator or planner should know about the new version of IE that Windows 7 brings to the table.
Learn how PowerPivot leverages Microsoft SQL Server 2008 R2, Office 2010, and Sharepoint 2010 to provide an exciting new Self Service Business Intelligence platform.
Learn why your organization should consider an upgrade to Service Pack 2 if it plans to use System Center Configuration Management server for OS deployment.
This white paper will discuss how SharePoint workflows work and how you can implement them to improve existing business processes.
What DBA wouldn't appreciate a process that allows for fast and easy restoration of lost data, allowing you and your users to examine the information before restoring it, to use a minimal amount of drive space, and to carry out all the necessary steps with only local resources? This white paper examines how SQL Server's Database Snapshot provides you with a solution that not only saves you time, but also improves the options you have for supporting users and developers.
Read about 77 of the most important features and enhancements of Microsoft Windows 7.
This white paper examines changes and introduces new features to show how SharePoint 2010 can help manage your computing needs.
This Exchange Server 2010 white paper examines Exchange Public Folders and considers where they fit in messaging infrastructure plans.
This whitepaper outlines some of the important fundamentals of Microsoft SQL Server 2008 that every DBA should know.
This white paper covers the basics of integrating CUCM and Active Directory (AD), with a particular emphasis on end users and their association with AD.
Discover the ins and outs, and potential pitfalls along the way, to installing Windows 7.
Introduce yourself to AppLocker and find out how it differs from earlier software restriction technologies.
Find out how Microsoft's Exchange Server 2010 makes substantial strides to provide a robust and reliable approach to the messaging environment.
Discover the evolution of High Availability from SQL 2005 to SQL 2008 and the tools available to minimize Enterprise downtime.