Learn to install and test the simplex, duplex, and survivable templates for Avaya Aura Communication Manager Release 6.x in this course. You will administer Avaya S8800 and S8300D servers, G430/G450/G650 gateways, IP endpoints, and public line access. Implementation exercises are supported with additional maintenance and troubleshooting information and references to related courseware and documentation.

What You'll Learn

• Differentiate the Communication Manager role in large solution configurations when SIP endpoints are used/not used
• Prepare to implement Avaya Aura Communication Manager by gathering the necessary components prior to installation
• Install and configure System Platform on the Avaya S8800 and S8300D servers
• Install and test the five Avaya Aura Communication Manager templates on the Avaya S8800 and S8300D servers
• Configure G650/G450/G430 Gateways and Media Modules, IP endpoints, and public line access
• Provision IP telephones by installing current firmware and configuration settings files
• Maintain Communication Manager translations by performing backup and restore activities
• Use supplemental documentation and troubleshooting information to assist the Communication Manager implementation

Who Needs to Attend

Avaya business partners, customers, and Avaya employees with installation and implementation responsibilities

Prerequisites

• Avaya AuraŽ Communication Manager Administration (5U00041)

Follow-On Courses

There are no follow-ons for this course.

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

• Avaya Certified Implementation Specialist (ACIS) - Avaya AuraŽ Communication Manager and CM Messaging - Embedded (R6.x)

Course Outline

1. Course Introduction

• uConnect orientation
• Meet the participants
• Course objectives
• Course agenda and day-by-day activities

2. Avaya Aura Solution Design

• Objectives
• Communication Manager as feature server and evolution server
• Avaya Aura Communication Manager: The Big Picture
• Session Manager roles and configuration
• System Manager roles and configuration
• System Platform and Solution templates
• Avaya Aura Communication Manager templates

3. Prepare to Implement Avaya Aura Communication Manager

• Objectives
• Gather the data needed for the implementation checklist
• Download System Platform and Communication Manager templates
• Download license and authentication files
• Lab exercise

4. Avaya Aura Communication Manager Template on the S8300 Duplex Server

• Cable all hardware components
• Install and configure System Platform
• Install and configure the Communication Manager Embedded CM Main Template
• Install license and authentication files
• Install patches
• Configure G430/G450 gateway and media modules
• Make a test call
• Lab exercise

5. Avaya Aura Communication Manager Template on the S8800 Simplex Server

• Cable all hardware components
• Install and configure System Platform
• Install and configure the Communication Manager Simplex CM Main Template
• Install license and authentication files
• Install patches
• Configure G430/G450 gateway and media modules
• Make a test call
• Lab exercise

6. Avaya Aura Communication Manager Template Implementation on a S8800 Duplex Server

• Cable all hardware components
• Install and configure System Platform
• Install and configure the Communication Manager Duplex CM Main Template
• Install license and authentication files
• Install patches
• Configure G650 gateway and IP-related circuit packs
• Make a test call
• Lab exercise

7. Avaya Aura Embedded Survivable Remote Implementation on a S8300 Duplex Server

• Cable all hardware components
• Install and configure System Platform
• Install and configure the Communication Manager Embedded Survivable Remote Template
• Install license and authentication files
• Install patches
• Configure G430/G450 gateway and media modules
• Make a test call
• Lab exercise

8. Avaya Aura Embedded Survivable Remote Implementation on a S8800 Simplex Server

• Cable all hardware components
• Install and configure System Platform
• Install and configure the Communication Manager Survivable Remote Template
• Install license and authentication files
• Install patches
• Configure G430/G450 gateway and media modules
• Make a test call
• Lab exercise

9. Administer and Test IP Endpoints

• Administer IP endpoints
• Utility server
• Configure the IP telephone network
• Download firmware
• Configure the 46xxsettings.txt file
• Lab exercise

10. Administer Public Trunk Access

• Verify Communication Manager customer option
• Configure Communication Manager for public trunk access
• Configure synchronization
• Verify IDSN service
• Lab exercise

11. Maintenance and Troubleshooting

• Save Communication Manager translations
• System Platform backup and restore
• Troubleshooting the implementation

12. Other Resources

• Related courses
• Related documents